88fbh Privacy Policy
Protecting your personal information is our top priority. Learn how we collect, use, and store your data.
Introduction and Scope
This Privacy Policy ("Policy") has been prepared on behalf of the 88fbh platform ("88fbh", "we", "our"). The terms described in this Policy explain how we collect, use, disclose, and protect the personal information of our users ("you", "member"). By using our website or services, you are considered to have given your consent to the terms of this Privacy Policy.
Scope of Application
This Policy applies to the 88fbh website, mobile site, and all related services. We are not responsible for the privacy policies of third-party websites or platforms.
Policy Changes
88fbh reserves the right to change or update this Privacy Policy at any time. Any updated policy takes effect as soon as it is published on the website. Members are advised to review this Policy regularly.
What Information We Collect
88fbh collects various types of information — some directly from you, and some automatically through our systems. The different categories of information are described below.
Identity Information
- Full name
- Date of birth
- National ID or passport number
- Residential address
- Email address
Financial Information
- bKash or Nagad number
- Rocket or Upay account details
- Bank account details
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and session data
- Website usage patterns
Gaming Activity
- Play history and statistics
- Bet amounts and results
- Bonus usage records
- Preferred game categories
Communication Information
- Live chat conversation records
- Support ticket details
- Email communication history
- Complaints and feedback
Location Information
- Country and region (IP-based)
- Time zone
- Language preference
- Currency preference
Methods of Data Collection
88fbh collects user information in several ways. Each method is handled transparently and only relevant information is collected.
Direct Collection
You provide information directly when filling in the registration form, completing identity verification (KYC), making deposits or withdrawals, and contacting our support team. This information is collected through your conscious participation.
Automatic Collection
When you visit our website, certain information is collected automatically through cookies, web beacons, and log files. This information is used to improve the functionality of the platform.
Third-Party Verification
We work with trusted third-party verification services for identity verification and fraud prevention. Only the necessary information is shared in this process, and it is handled in accordance with their privacy policies.
Payment Processors
When transactions are completed through payment services such as bKash, Nagad, Rocket, and Upay, those services may share relevant transaction information with us.
Purposes of Data Use
88fbh uses collected information for specific legitimate purposes. The main purposes for which we use information are described in detail below.
Account Management
Information is used to create, verify, and manage your account. This includes identity verification (KYC), age confirmation, and account security.
Financial Transactions
Financial information is used to process deposits, handle withdrawals, and generate financial reports. The minimum deposit and withdrawal amount is ৳500, and withdrawals are generally completed within 1 hour.
Customer Service
Our 24/7 live chat support team may access your information to resolve your issues and answer your questions.
Fraud Prevention
Information is used to ensure account security, prevent money laundering (AML), and detect unusual activity.
Platform Development
Anonymous data is used to improve user experience, design new features, and analyze platform performance.
Legal Obligations
Information is retained to comply with applicable laws and regulations, meet the requirements of regulatory authorities, and assist in dispute resolution.
Data Storage and Security
88fbh uses industry-standard technology and practices to ensure the security of your information. Your data is kept secure through SSL encryption and advanced security protocols.
Encryption
SSL/TLS encryption is used on our platform. All data transfers are handled through encrypted channels, preventing any third party from intercepting your information.
Server Security
Our servers are hosted in secure data centers with firewalls, anti-intrusion systems, and regular security reviews.
Data Retention Period
Even after an account is closed, certain information may be retained for a set period in accordance with legal obligations. Applicable data is deleted or anonymized after a request to close the account is made.
Access Control
Through strict access control policies, only authorized staff can access your information, and all access is logged.
Data Sharing Policy
88fbh never sells your personal information. However, limited information may be shared with trusted partners in specific circumstances.
Cases Where Information Is Shared
- Necessary information with bKash, Nagad, Rocket, Upay, and banks for payment processing
- KYC information with identity verification service providers
- Necessary session information with game software providers
- In accordance with valid orders from legal authorities
- With regulatory bodies during fraud or money laundering investigations
Cases Where Information Is Not Shared
- With third parties for advertising or marketing purposes
- For any unrelated purpose without your consent
- With data brokers or information trading companies
- With unverified or untrusted third parties
- In any circumstance for commercial gain
Cookies and Tracking Technologies
88fbh uses cookies and similar tracking technologies on its website. These technologies help improve your browsing experience.
Essential Cookies
Essential for basic site functions such as login sessions, security, and saving preferences. These cannot be disabled.
Analytics Cookies
Collect anonymous information about website usage that helps with platform development.
Preference Cookies
Used to remember language, currency, and other personalization preferences, so you do not need to re-enter settings each time you log in.
Security Cookies
Used for fraud detection and account protection. These are an important part of your account's security.
Your Rights and Controls
As a member of 88fbh, you have several rights over your personal information. We respect these rights fully.
Right to Access Information
You have the right to know what information we hold about you. You can contact our support team to request a copy of your information.
Right to Correct Information
You have the right to request a correction if there is any error in your stored information. Information can be updated through account settings or support.
Right to Delete Information
In certain circumstances, you have the right to request the deletion of your information. However, some information may need to be retained to fulfill legal obligations.
Right to Object to Processing
You have the right to object to marketing communications or certain types of profiling. Our support team will assist you with this.
Protection of Minors
We use age verification methods and proof of age documents are requested at the time of each registration. If we learn that a minor is using or has used our platform, we will immediately close that account and delete all related information. Parents and guardians are requested to monitor children's internet use and inform us if a minor has accessed 88fbh.
International Data Transfers
As 88fbh is an international platform, your information may sometimes be processed or stored on servers in different countries. These transfers are always conducted under appropriate security measures.
Protective Measures
For international data transfers, we ensure standard contractual clauses, encryption, and security protocols. Partner organizations are required to comply with our privacy standards.
Contractual Protection
Our agreements with third-party service providers include clear data protection terms. Strict action is taken in the event of any breach.
Contact & Complaint Process
If you have any questions or complaints about this privacy policy, please contact us. We are committed to responding to your requests.
Contact Information
Live Chat: 24/7 support in Bengali
Email: [email protected]
Privacy-related requests are generally responded to within 7 business days.
How to Submit a Complaint
If you have a complaint about a privacy breach, please notify our support team first. We will review the request and take appropriate action. If the issue is not resolved, you have the right to file a complaint with the relevant data protection authority in your country.